Tarota Privacy Policy
Effective date: 2 November 2026
Version: v1
Who we are
Tarota is operated by sole proprietor (individual entrepreneur) Chekhov Vladimir Olegovich (Чехов Владимир Олегович), Russian Federation. Tax ID (INN): 772940354278. We are the controller responsible for the personal data described here.
Website: tarota.app. For privacy questions or requests, email support@tarota.app.
This policy covers Tarota accounts, astrology features, conversations with the AI companion Tara, payments and use of our website. Tarota is for people aged 18 or older.
Data we use and why
| Data | What we use it for |
|---|---|
| Account data: your email and the name you give us | Provide your account, communicate about the service and help with support requests. |
| Birth date, birth time and birthplace you provide | Create personal horoscopes, birth charts, compatibility reports and forecasts. |
| Conversations with Tara and your horoscope and astrology history | Respond to you, remember the context of your conversations and let you return to earlier conversations and reports. |
| Payment amount and status | Record purchases, manage subscriptions and tokens, and handle payment support and refunds. We do not receive or store card numbers. |
| Technical logs without IP addresses | Operate the service, investigate problems and help keep it secure. |
| Information you send in support or privacy requests | Answer your request and resolve the issue. |
You provide account details, birth details and messages directly. We create reports and responses from your requests, receive payment information from the payment provider and generate technical logs when you use the service.
We use this data to provide Tarota, remember context, handle payments, support you and protect the service. You choose what to share in conversations. Avoid including information you do not want processed by an AI service, or another person's private information without permission.
We need an email address to provide an account and the relevant birth details to produce personalized astrology. If you do not provide the information a feature needs, we may be unable to provide that feature.
Providers and processing locations
Hosting: Timeweb Cloud (TIMEWEB.CLOUD LLC, Russia) hosts the service on servers in Amsterdam, the Netherlands. Storage in Amsterdam does not mean that all processing or access takes place in the EU. The operator is in Russia, and hosting administration or support may involve access from Russia.
Our website is delivered through Cloudflare (content delivery network), which processes visitors' IP addresses to route and protect traffic. Our own servers do not log IP addresses.
Payments: Prodamus, in Russia, handles card payments. Your card details are processed by the payment provider; we never see or store your card number. We receive the payment amount and status.
AI processing: We use third-party AI model providers to generate Tara's replies and AI-powered reports. This involves sending the content and context needed for your request to those providers. Tara is an AI, not a person.
We may also disclose data when the law requires it. You can contact support@tarota.app with questions about providers or international processing.
No sale or advertising tracking
We do not sell your personal data. We do not use advertising tracking or share your data for advertising across websites and apps.
Our technical logs do not contain IP addresses. Your IP address is still used in transit to connect your device to the service; this is different from retaining it in a log.
How long we keep data
We keep account data while your account is active. We keep conversations with Tara and your astrology history until you delete them or delete your account.
When you delete your account, we remove personal identifiers. Any remaining conversation text may be kept only in de-identified form. This means removing identifying details from the retained text as well as its link to your account.
Technical logs without IP addresses are kept for 14 days, then deleted.
Payment records are kept for as long as needed to process payments and refunds and meet applicable recordkeeping duties. Support and privacy-request records are kept for as long as needed to resolve the request and meet any applicable legal duties. If a legal duty prevents us from deleting particular information, we will explain the reason when responding to your request.
Your choices and rights
Email support@tarota.app to request access to your personal data, correct it, ask for deletion or withdraw consent where processing relies on consent. You can withdraw consent at any time. This does not make earlier processing unlawful.
Where applicable law provides them, you also have rights to restrict processing, receive a portable copy of your data and object to processing based on legitimate interests. Some rights have legal conditions or exceptions; if one applies, we will explain it.
You may complain to a data protection supervisory authority without contacting us first. Where the GDPR applies, this may be the authority in the EU/EEA country where you live, work or believe a violation happened.
If California privacy law applies to you and Tarota, you may exercise the applicable rights to know, access, correct or delete personal information, and any applicable sale, sharing or sensitive-information rights. We do not sell data or share it for advertising across websites and apps. We will not discriminate against you for exercising privacy rights. An authorized agent may act for you where the law allows it. If another applicable state law gives you a right to appeal a denied request, send the appeal to support@tarota.app.
We may ask for enough information to verify your identity or an agent's authority, without requesting unnecessary data. You do not need to create an account to submit a privacy request. We respond within the applicable legal deadline, normally one month where the GDPR applies, and explain any permitted extension or refusal.
Adults only
Tarota is not intended for anyone under 18. If you believe a person under 18 has provided personal data, contact support@tarota.app so we can investigate and remove it as appropriate.
Changes
We will post updates here and change the effective date and version. We will provide any notice and obtain any consent required before using personal data for a new purpose. Updating this policy does not by itself expand consent you have already given.