Tarota Terms of Service
Effective date: 2 November 2026
Version: v1
Who we are
Tarota is operated by sole proprietor (individual entrepreneur) Chekhov Vladimir Olegovich (Чехов Владимир Олегович), Russian Federation. Tax ID (INN): 772940354278.
Website: tarota.app. Contact: support@tarota.app.
These terms cover the Tarota online service. Please read them before creating an account or making a purchase. Our Privacy Policy explains how we handle personal data.
What Tarota offers
Tarota is an online service for leisure and personal growth. It offers personal horoscopes and astrology, including birth charts, compatibility and forecasts, and conversations with Tara about personal growth and well-being topics.
Tara is an AI, not a person. AI responses can be wrong, incomplete or unsuitable for your situation. Astrology content is for entertainment and personal reflection. They do not guarantee outcomes or reliably predict events.
Tarota and Tara do not provide medical, psychological, legal or financial advice. Tara is not a licensed professional and does not replace qualified professional help.
Tarota is not a crisis service. If you or someone else is in immediate danger, call your local emergency number.
Adults only and your account
You must be at least 18 years old to use Tarota. Use an email address you control and keep your account access secure. Contact support@tarota.app if you suspect someone has accessed your account without permission.
Do not use Tarota for unlawful activity, try to access another person's account, disrupt the service or bypass payment or security controls. Share another person's information only if you have the right to do so.
Prices and tokens
Prices are shown in Russian rubles (RUB, ₽).
| Subscription | Monthly price | Tokens credited each month |
|---|---|---|
| Premium | 790 ₽ | 500 |
| Gold | 1,990 ₽ | 2,000 |
| Platinum | 2,990 ₽ | 3,500 |
| One-time token pack | Price | Tokens |
|---|---|---|
| 500 tokens | 990 ₽ | 500 |
| 1,500 tokens + 200 bonus tokens | 2,490 ₽ | 1,700 total |
Tokens are spent on features within Tarota. Subscription tokens expire 12 months after they are credited. Each monthly credit has its own expiry date. Token packs are one-time purchases and do not renew automatically.
At checkout, the payer may pay with an international card. The payer's bank performs the currency conversion. The bank's exchange rate and any bank fees may affect the amount paid in that currency, even when the ruble price stays the same.
Card payments are handled by Prodamus, a payment provider in Russia. We never see or store your card number.
Automatic monthly renewal
Subscriptions renew automatically every month at the same ruble price until you cancel. Premium renews at 790 ₽ per month, Gold at 1,990 ₽ per month and Platinum at 2,990 ₽ per month.
Before you subscribe, checkout shows the plan, recurring price, monthly billing frequency and cancellation terms. We ask for your express agreement to recurring charges before charging you. Simply reading these terms or creating an account does not authorize a subscription charge.
We email you a reminder 3 days before each renewal. Every charge email includes a cancellation link.
Cancel anytime
You can cancel your subscription at any time in one click in Account. You can also use the cancellation link in any charge email or cancel in the Tarota Telegram bot.
After cancellation, your subscription access stays available until the end of the paid period. There are no further subscription charges after you cancel. Cancel before the next renewal to stop that charge. You do not need to wait for a reminder to cancel.
Cancellation stops future renewal. To request a refund of a payment already made, use the refund process below. If you have trouble cancelling, contact support@tarota.app.
Refunds
You can request a refund within 14 days of a payment if you have used no more than 50 tokens since that payment. This applies to subscription payments and token packs. Each subscription charge has its own 14-day refund window and is assessed separately.
Eligible refunds are made in full only. We remove the tokens credited for the refunded payment, including any bonus tokens from that payment. We do not offer partial refunds under this policy.
Request a refund through Account or email support@tarota.app. Tell us which payment you want refunded; do not send your card number. We process eligible refunds within 5 business days after receiving your request. Your bank may take additional time to show the money in your account.
This refund policy is in addition to your legal rights. The 14-day window, 50-token limit and full-refund-only rule do not limit any refund, withdrawal or other remedy required by applicable law.
Availability and responsibility
We take reasonable care in providing Tarota, but cannot promise uninterrupted access or error-free AI responses. Contact support@tarota.app if something does not work as expected.
Nothing in these terms limits responsibility for fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or anything else that cannot legally be limited. Your mandatory consumer and data protection rights remain available.
Changes and disputes
We may update these terms and will show the new effective date and version. We will notify you before changes that materially affect your subscription or rights take effect and obtain agreement where required. Changes do not apply retroactively. Posting new terms does not by itself authorize a higher subscription charge.
If you have a complaint, email support@tarota.app. These terms do not take away protections that apply under the law or your right to bring a claim in a competent court, including a local court where the law allows it.